Testimonials

Testimonials
Here’s What People Are Saying About Tannen & Associates:

“His ability to understand our environment resulted in a savings of $50,000 our first year.” – M.M.

“An annual savings of $20,000 over our prior processor.” -B.S.J.

“He was really trying to find us a way we could save money and pointed out additional fees that the other company was charging that I wasn’t aware of. He was really thorough and went through everything. He saved me $125 a month. From begining to end, he was good.” -H.O.D.

“I’ve dealt with a lot of people in the merchant bank business, and I find Mark to be extremely helpful, truthful, reliable, and supportive. We’re a non-profit organization, and the margins are critical. He saves us money.” -A.M.T.

“He saved me money and has a good service. He was always available. If I called, I’d get a call back within an hour if I wasn’t able to reach him the first time. I want someone that I can trust who can solve problems right away. When I ran out of supplies, he brought them to me. What more can you ask for in this day and age?” -R.B.

“He is really patient and has a great personality. We’re a brand new company. He came in and spent time training our people. He periodically checks in to ensure everything is running well. He even re-wrote some of the manuals for us and provides us with Clift Notes.” -C.E.S.

“He was very thorough in his explanations. There were a number of people that he had to train that had no clue about the process. He made sure the system was working. He always has a smile on his face. We love seeing him.” -T.E.

“He’s been incredibly supportive in guiding me along and letting me know what I need. I never felt like I was getting anything over the top, but I got exactly what was needed. I liked his fairness. I was very nervous as a new business owner. He was just really great at explaining things, so that I felt like I knew what I was doing.” -T.I.

“His service is great, he cares so much about our business. Every time we have a problem, he is there for us. He offers excellent service. It doesn’t matter what time of day or night it is, he will be there to fix our problem.” -R.S.

“What I like best is there is a person to talk to, and it saves me quite a lot of money. The cost of the change orders is considerably less, almost half of the cost that my other bank was charging me.” -W.M.T.

“He’s on top of everything. Anytime you need anything or have a problem he’s there.” -M.D.P.

“The fact that he was there, he was present every time we met. He came in and roughly understood our business here. He did everything in his power to meet our needs.” -O.S.J.

“Customer service, he was there for us. It wasn’t just a phone conversation. If we needed him, he would be available.” -C.S.

“He is very service oriented, which is hard to find these days.” -M.B.S.A.

“Whenever we had problems, he would be there any time of the day or night. He cares about my business.” -R.T.

“He did what I needed him to do very quickly. He took care of all of the issues and answered my questions. His price was very reasonable.” – D. H.

“His service, he cares so much about our business. Every time we have a problem, he is there for us. He offers excellent service. It doesn’t matter what time of day or night it is, he will be here to fix our problem.” -R.S.

“He follows up with me very thoroughly. That is very important. I value his commitment. He always lets me know that he is working on things for me.” – C.C.